Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.
AID Atlanta, Inc. has been saving and transforming lives since its inception in 1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS Service Organization.
Today, AID Atlanta offers a broad range of services and has grown to be the most comprehensive AIDS service organization in the Southeast. AID Atlanta currently offers HIV/AIDS prevention and care services, including (but not limited to) Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs, Linkage Services, Case Management, and a state-wide Information Hotline.
The mission of AID Atlanta is to reduce new HIV infections and improve the quality of life of its clients by breaking barriers and building community.
AID Atlanta’s core values:
If you would like to be a part of fostering empowerment in someone’s life, AID Atlanta is the place for you.
Patient Care Specialist 1 is a cross-functional role that contributes to AHF's overall mission. The Patient Care Specialist 1 position is intended for someone who has a team attitude and is willing to lend a helping hand when needed. The cross-training and cross-functionality of this position enhance the experience of fellow employees and contributes to an overall team environment. Within this role, individuals will be cross-training in front office duties, patient benefits and patient referral processing.
Front Office duties involve excellent attention to detail when pulling up patient charts and medical records and disclosing benefits and referral information. This level of detail is critical in helping retain patients in care and helps provide an excellent patient experience.
Benefits duties involve presenting a friendly and helpful face to patients that need assistance in completing applications and obtaining pertinent information from family members and/or significant others as it relates to benefits and financial information. Lending a helpful hand at other Healthcare Centers as needed and always being collaborative in any environment.
Referral duties involve processing specialty referrals in the most timely and accurate manner to optimize care and to address clinical needs; providing all pertinent information to patients for timely appointment scheduling; assisting with appointment scheduling as patients require; and obtaining specialist consults and scanning into the patent’s EMR to provide the most complete picture of a patient’s clinical condition. They will track and monitor the status and progress of the referral being completed. They will notify a provider of a patient’s lapse in completing the referral and will remain in contact with the patient to improve adherence.
The Patient Care Specialist adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.
We at AID Atlanta/AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.
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